Responses to Changes in the Social Environment
Basic Stance
As a comprehensive biomass company, NIPPON PAPER GROUP responds appropriately to changes in the social environment and customer needs, while providing products and services that contribute to the building of a sustainable society, through which the Group aims to improve its corporate and economic value, thereby realizing the Group Mission.
Products that Contribute to the Building of a Sustainable Society
The Group contributes to building a sustainable society and achieving SDGs (Sustainable Development Goals) by providing products and services that maximize the use of renewable wood resources. The Group promotes the development of environmentally friendly products at each stage of the product life cycle, from raw material procurement to product disposal.
Addressing Customer Issues
In order to understand and respond to customer issues and needs, the Group actively communicates with customers through our sales departments and technical staff.
<Main Initiatives>
Inquiries on the website (Japanese and English)
mill tours and inspections
Technical lectures for customers
Customer consultation desk
Participation in ESG Information Sharing Platform
As a supplier, the Group participates in international platforms that share information on and improve companies' environmental and social practices in the supply chain.
For more information, please refer to the PDF document below.


